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During peak admissions season, colleges and universities have their work cut out for them. They must review, process and reply to thousands of applications from prospective students—all within a matter of weeks.

That’s why leading institutions are taking smarter, more efficient approaches to the admissions process, leveraging technology that allows them to maximize work output and easily track applications without hiring new staff.

The University of Mary Washington (UMW)—a prestigious, century-old institution based in Fredericksburg, VA—receives about 300 applications per day at the height of admissions season. To keep pace with this influx of paperwork, the university uses Laserfiche enterprise content management (ECM) to capture application documents from multiple sources, cut down on processing time, eliminate bottlenecks and more.

Join expert panelists from UMW’s admissions department for an informational webinar to learn how the university:
  • Reduced application processing time from three weeks to just one day

  • Improved accountability and reporting to easily track admissions documents throughout the process

  • Cultivated change within the organization by empowering administrators and faculty members to embrace new ways of working

  • Identified and eliminated operational bottlenecks to improve admissions processes from the ground up

This webinar is sponsored by Laserfiche and hosted by The Chronicle of Higher Education. All content presented during the event is provided by the speakers.

Melissa Yakabouski, Director of Undergraduate Admissions at the University of Mary Washington
Melissa Yakabouski
Melissa Yakabouski is the Director of Undergraduate Admissions at the University of Mary Washington. In her twenty-two year admissions career, she has managed significant changes in philosophy, competition, and the tools affecting strategic recruitment planning. For the past two years under her leadership, the undergraduate recruitment team has realized growth in both applications and new first year and transfer enrollment.

Christy Pack, Director of Graduate Admissions at the University of Mary Washington
Christy Pack

Christy Pack is the Director of Graduate Admissions at the University of Mary Washington. She has more than 12 years’ experience in higher education operations, adult degree programs and strategic enrollment management. She has led successful enrollment teams in both public and private institutions and has managed admissions for undergraduate and graduate student populations.

Katherine Lister, Associate Director of Admissions, University of Mary Washington
Katherine Lister
Katherine Lister is the Associate Director of Operations in the Admissions Office at the University of Mary Washington. Katherine has thirteen years of experience in higher education including administrative positions in the Financial Aid and Admission’s Office. She has been a member of many state professional organizations including CASFAA, CCCSFAA, WASFAA, NASFAA and VASFAA and has published and presented at the state level.


Mark Walston

Mark has moderated numerous webinars for The Chronicle of Higher Education, collaborating with a broad range of clients including Blackboard, University of Phoenix, SunGard, Walden University, Pearson Learning Solutions, and SmartThinking, among others.