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UCaaS is Enterprise-Ready…but Are You Ready for UCaaS?

Date: Wednesday, February 03, 2016
Time: 2:00 pm ET/11:00 am PT
Duration: 60 minutes
Sponsored by XO Communications, hosted by Enterprise Connect and NoJitter

Unified Communications as a Service (UCaaS) is becoming so widely accepted by businesses that the question is no longer if it’s the right choice, but when you and your enterprise will be ready to make the move.

When making the move to hosted, your business needs to be prepared for the fundamental changes it means for your IT staff, or you could fail to deliver the value your business is expecting from UCaaS. In this webinar we will discuss how you can prepare your IT department for the changing responsibilities and skillsets required by hosted services. Key takeaways will include:
  • What you must do to ensure a successful partnership, aligned with your priorities
  • Why it’s vital to evangelize the capabilities internally so employees use the service
  • How to effectively outsource day-to-day operations to a partner without losing control
UCaaS offers great possibilities for you and your enterprise. Be ready to seize it by ensuring your IT staff is ahead of the game.

Presenters:

Robin Gareiss, President and Founder, Nemertes Research

Robin oversees research product development, conducts primary research, develops cost models, and advises leading enterprises, vendors, and carriers. She serves as chief financial officer, as well.

For the past 20 years, Robin has advised and worked with hundreds of senior IT executives, ranging in size from Fortune 100 to Fortune 2000, analyzing their use of technology and capturing best practices. She also has developed industry-leading, interactive cost models for some of the world’s largest enterprises and vendors.

Robin is a widely recognized expert in Voice over IP, convergence, collaboration, advanced communications services, mobility, services, and branch-office technologies. She is a sought-after speaker at conferences and trade shows, presenting at IT Roadmap, VoiceCon, Citrix Synergy, AT&T Technical Leader Forums, Interop, Mobile Business Expo, Supercomm, Telecom, and CeBit. She also writes the IT Transformation column for No Jitter, and the Borderless Networks blog for Network World.


Eric Points, Director of Product Management, XO Communications

Eric has over 20 years of telecom experience that has included managing all types of voice and data products across different customer segments. Eric has been recognized for having a knack for predicting where the market is heading for the products he oversees. He holds a BA in Political Science from the University of Virginia and a Master’s degree from the University of Miami.

Moderator:

Beth Schultz, Editor, No Jitter; Program Co-Chair, Enterprise Connect

Beth has more than two decades of experience as an IT writer and editor. Most recently, she was the founding editor in chief for UBM Tech's AllAnalytics.com, a three-year-old editorial site for analytics, IT, and business professionals that's developed into a go-to community for thought leadership and conversation on the analytics, business intelligence, and data management disciplines. Prior to that, she brought her expertise to bear writing thought-provoking editorial and marketing materials on a variety of technology topics for leading IT publications and industry players.

Beth was also a longtime editor at Network World, where she oversaw multimedia content development, writing and editing for special feature packages. In particular, she focused on advanced IT technology and its impact on business users and in so doing became a thought leader on the revolutionary changes remaking the corporate datacenter and enterprise IT architecture.