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This webinar was originally broadcast on: Wednesday, November 18, 2015 11:00am ET/ 8:00am PT/ 4:00PM GMT

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The landscape for retail storefronts is changing, as owners and managers look for ways to keep up with their online counterparts. With more pressure to cut costs and increase productivity, all while creating a great customer experience, retailers must embrace new technology in order to succeed.

Join UCaaS expert Ken Westermann for a 45-minute webinar to learn the top three reasons that moving to an integrated, cloud-based communication platform is revolutionizing the way retailers do business. Find out how retailers like you are benefiting from the cloud by:

Creating a more impactful and personalized in-store customer experience through multi-channel engagement
Reducing costs by 10%-30% Enjoying predictable monthly payments and scale new locations with ease
Increasing productivity by enabling mobile collaboration while accessing real-time analytics

What attendees will learn:

How to stay connected to customers 24/7 while improving the overall customer experience
How to reduce business communication costs
How to increase productivity and store-to-store collaboration

Who should attend:

CTO
CIO
Security or risk officers

Presenters

Ken Westermann
Principal Architect, Sr. Director of Provisioning
ThinkingPhones

Moderator

Erik K. Linask
Group Editorial Director
TMCnet