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This webinar was originally broadcast on:
Wednesday, October 21, 2015 02:00 PM EDT / 11:00 AM PDT
 
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 Ensuring the safety of critical and sensitive data is an ever present reality that affects consumers and businesses alike and takes ongoing vigilance. Today, more than ever, organizations are required to effectively protect privacy or face penalties enforced by credit card companies. This webinar will discuss the impact of PCI Compliance on Call Recording and up-to-date best practices to follow.

You’ll learn what you need to know to be compliant ready with current PCI DSS 3.0 standards:
  • Why compliance matters
  • Identifying at-risk areas
  • How to close the gaps
  • Guidelines to protect your data

Presenter

Kathy Krucek
Director of Product Management for Workforce Optimization
inContact


Moderator

Stefania Viscusi
Editor
TMCnet