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Tuesday, October 22, 2013 02:00 PM EDT / 11:00 AM PDT
 
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 You’ve heard the hype, seen the demos, and possibly already deployed Unified Communications technologies to gain the business benefits of collaboration, mobility, presence, and increased productivity for your workforce and clients. Regardless of the technologies you choose, the adoption of UC can create chaos and complexity within your infrastructure and staff, posing serious challenges and risks to achieving the promised payback.

How do you successfully integrate UC technologies such as Microsoft Lync into your communications infrastructure, and ensure the quality, performance, and availability of both traditional voice and UC collaboration services? What operational support structure is necessary to support the Lync-enabled UC ecosystem, and how do you take your voice, IT and UC team forward into an effective and cost-efficient model?
Get answers to these critical questions and more when you join Tone Software UC experts Paul Wiggins and Colette Kovacs for an informative webinar on making the Lync-enabled UC ecosystem work for you and your business. Enterprises and Service Providers alike will benefit from key strategies you can use today to minimize chaos and complexity, and successfully manage quality, performance and availability across your entire ecosystem - from your network edge to every desktop.

What Attendees will learn:
  • Key strategies and tactics to overcome complexity and chaos when integrating UC technologies such as Microsoft Lync into your communications infrastructure.
  • The critical steps necessary to ensure quality, performance, and availability of the voice and UC services your business requires.
  • How to equip and empower your voice, IT, network, and UC teams to operate more effectively and cost efficiently to support Lync enabled UC ecosystems.
  • Ways to ensure your overall UC delivery paradigm is properly architected and aligned to meet the service expectations of users, clients, and stakeholders.

Who should attend:
  • CIOs, Directors, and IT Managers of Enterprise VoIP, UC and Network teams responsible for delivering communications services to their organizations.
  • Telecom Managers, Voice Network Managers, and UC Managers responsible for building and supporting UC networks and infrastructures.
  • Managed Service Providers that need to cost effectively deliver UC solutions and services to their clients, while driving service revenues and profitability.

Presenters

Paul Wiggins
Director of Convergence Technologies
Tone Software


Colette Kovacs
UC Solutions Engineer
Tone Software