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Tuesday, August 15, 2017 02:00 PM EDT / 11:00 AM PDT
 
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 Whether we realize it or not, Machine Learning is something we encounter on a daily basis. As the main technology powering Artificial Intelligence systems, Machine learning has proved to have a profound impact across all industries but do you know what it is exactly and how it impacts your business?

Join Interactions for a webinar on August 15th with Patrick Haffner, Lead Inventive Scientist and Priyanka Tiwari, Sr. Product Marketing Manager, both from Interactions, as they discuss:
  • The history of machine learning
  • Understanding machine learning and related terms
  • Top challenges for using machine learning in contact center space
  • Using machine learning to improve customer experience


Presenters

Patrick Haffner
Lead Inventive Scientist
Interactions


Priyanka Tiwari
Senior Product Marketing Manager
Interactions



Moderator

Paula Bernier
Executive Editor
TMC