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How to Drive Multi-Unit Growth with the Latest Labor Management Tools
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Thursday, February 23, 2017 at 02:00 PM Eastern
Operators today are dealing with an increasing amount of uncertainty. Multiply that uncertainty across many stores, and things can quickly get out of control. Which is why so many multi-unit groups are turning to technology to remove as much complexity as possible in an effort to optimize labor, control costs, and drive top-line revenue. Join Mike Spohn, Workforce Planning Manager at HCI Hospitality, to hear how he uses labor management tools to:
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Presenter  Michael Spohn, HCI
HCI is a multi-branded restaurant management company focused on providing guests exceptional hospitality. Their portfolio of companies includes national franchise Freddy’s Frozen Custard & Steakburgers, as well as owner operated restaurants including Coco Bolos, Cox Bros BBQ, Hibachi Hut & Powercat Sports Grill with properties in Kansas, Nebraska, Texas, North Carolina, and soon to be South Carolina and Virginia. In addition to overseeing practices and implementing new policies within the Workforce Planning department at HCI, Mike has an intricate understanding of the tools in place and strives to use them to his fullest to free up his management team to focus more on hospitality and less on paperwork. Mike and his team coordinate with multiple management levels daily while using HotSchedules' battery of reports and tools. From the office-based CEO to Regional Managers, Area Managers, and GMs, the flexibility to review data, reports, and schedules on mobile platforms as increased the speed in which the staff can adjust to the changing business environment. HCI and Mike see HotSchedules as an incredibly important tool to their continued growth and success. |
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