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Monday, November 10, 2014 12:00 PM EST / 9:00 AM PST
 
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 Today’s military veterans may be the next greatest generation but they also need the support of services that are fully integrated, veteran-centric, proactive, and preventive. VetAdvisor marries these four elements with innovation and technology to create a powerful set of services that hinge on developing strong relationships between VetAdvisor coaches and the veterans they serve.

In this webinar, Paul Handly, CTO of VetAdvisor, and Erica Benton, Customer Advocacy Manager at SugarCRM, will outline how this service-based organization uses key integrations with solutions like Twilio and FitBit to better support those who have served their country, and will also explore how they have implemented innovative technology that makes a real impact to these veterans.

What attendees will learn:
  • How VetAdvisor is setting a new standard of care for military veterans using technology, while staying ahead of the regulatory compliance curve
  • 3 core principles in VetAdvisor's technology decision-making process
  • Tips on how any organization can apply these principles to process and technology decisions to improve customer service and loyalty

Presenters

Paul Handly
CTO
VetAdvisor


Erica Benton
Sr. Customer Advocacy Manager
SugarCRM



Moderator

Peter Bernstein
Senior Editor
TMCnet