"The Guest Experience: Top Trends to Look for in 2015," sponsored by The Wall Street Journal
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The Guest Experience: Top Trends to Look for in 2015

The hotel industry is experiencing a heyday as more people travel for work and pleasure. Join Wall Street Journal travel writer Scott McCartney for an informative discussion on how to use the momentum to build loyalty and win business. We’ll take a look at the top trends for 2015 and discuss ideas for putting them into practice.

This must-attend webinar will explore:

  • The current state of the hotel industry and how you can capitalize on current momentum.
  • Top hotel trends for 2015, including how to market to millennials, innovative customization ideas, and ways to reward loyalty customers.
  • Expert opinions and ideas on how to best position your property in a constantly changing market.

​Meet the panelists:

  • Bobby Bowers, Senior Vice President, Smith Travel Research (STR)
  • Mark Woodworth, President, PKF Hospitality Research
  • Niki Leondakis, Chief Executive Officer, Commune Hotels & Resorts
  • Anthony Ingham, Vice President, Luxury and Design Brands, North America at Starwood Hotels and Resorts Worldwide, Inc.
  • Craig Greenberg, President at 21c Museum Hotels
  • Michael Dail, Vice President, Global Brand Marketing for Marriott Hotels & Resorts at Marriott International

Download the corresponding white paper that takes a deeper dive into trends the hotel industry will see in 2015:  The Guest Experience: Top Trends to Look for in 2015.

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