Featuring Forrester Research Principal Analyst, Kate Leggett.

Register to participate in this engaging discussion on Wednesday, April 30th at 11 AM EST.

Is your company truly competitive in the Age of the Customer?

Featuring Kate Leggett, Forrester Research Principal Analyst and Richard Simons, CEO of Creative Virtual USA, this webinar will discuss:

• How speech-to-text natural language interfaces can provide multi-modal options for customers to easily select self-service.
• How personalization and intent-based tools can direct customers to products and services they use.
• How knowledge management systems allow new and refined content to be simply deployed and managed across all channels.
• Why a reporting system driven by a user feedback loop in real-time is critical for your business.

Register Today!