Thank you for registering for the How Call Centers are being Reshaped by Smartphones, Social Media and Fed-Up Consumers Webcast.
  This presentation began on Wednesday, March 07, 2012 at 02:00 PM EST | 11:00 AM PST

Please refer to your email confirmation for event details. You may access this page at anytime, by clicking on the registration URL.

The presentation uses streaming audio. The audio will be streamed to your selected media player (Real Media / Windows Media). You must have a sound card and speakers. Choose your media player below and Launch the event (Launch button will appear 15 minutes prior to the live event start time).

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  Download Windows Media Player
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