Thank you for registering for the How to Turn Your Call Center Agents into Global Communicators Webcast.   This presentation began on Wednesday, September 14, 2011 at 12:00 PM EDT | 9:00 AM PDT Please refer to your email confirmation for event details. You may access this page at anytime, by clicking on the registration URL. The presentation uses streaming audio. The audio will be streamed to your selected media player (Real Media / Windows Media). You must have a sound card and speakers. Choose your media player below and Launch the event (Launch button will appear 15 minutes prior to the live event start time).   Test Your System   Help   Download Real Player   Download Windows Media Player   Sponsored by: